Archive for February, 2005
The Problem with Call Centers
The problem with customer call centers: not enough focus on the customer experience. How ironically weird is that?
Here’s a short DO and DON’T list for any C-Level executive who espouses “customer care” as a driving corporate value:
DO make a call and see what it’s like for yourself.
DON’T install a series of irrelevant corporate commercials.
DO respect […]
The -.com trick
If you are searching for educational PowerPoint presentation samples and examples…try the -.com trick.
When you go to your favorite search Engine (Google, Yahoo, MSN, etc.), trying searching for your favorite term as usual. For example, you can enter “PowerPoint presentations”, “free powerpoint templates”, and so forth ….but after you enter your phrase, type in
-.com
This will […]
PowerPoint Presentation: 4 important components
Ellen Finkelstein blogs that there are three important components of a PowerPoint presentation: content, design, and delivery.
I’d add another: the audience.
I always start designing and creating content with the audience in mind. Without an audience, there wouldn’t be a need for a PowerPoint presentation in the first place.
Six stock photography sources
It’s a curious epidemic….students are inclined to produce multimedia or PowerPoint presentations in lieu of (or in addition to) writing a traditional term paper.
I hope it’s more along the lines of “in addition to”….but considering some of the sad writing samples I’ve seen lately, I have my suspicions.
In the lbr blog about virtual reference for […]
Present Tense Slides into Boredom…
In a rather funny article by “Anonymous” at Australia’s MIS Magazine, “Present Tense” is defined by the author, who is frequently subjected to less than stellar PowerPoint presentations. He coined the expression to describe the anxiety felt as an audience member when he has to endure an annoying PowerPoint presentation combined with a poor presenter.
He […]
PowerPoint Templates V. Layout
Your PowerPoint template is different than your PowerPoint layout. Your template provides the visual background (colors, pictures, graphics, gradients, textures, lines, etc.) upon which you lay your content.
Your layout is applied on every slide in the presentation. It’s how you want your content to be arranged on top of your template backdrop . (In the […]
Make PowerPoint Truly Interactive
Think about “having a conversation” instead of “giving a presentation.”
Sometimes, we focus so hard on the PowerPoint templates and presentations, that we aren’t focused the audience. And they’re the whole reason that you’re presenting!
As a presenter, you want your audience to be educated, informed, excited, motivated, inspired, persuaded, etc. And face it — most of […]
Why Your Corporate PowerPoint Template Stinks.
Many businesses have a corporate PowerPoint presentation template. Often, they even have a corporate policy that requires employees to use this (usually agency-developed) template for all corporate presentations.
What a bad idea. You need to hit the “delete” button on that sucker right away.
The corporate PowerPoint template (corp temp) is a stinker, for oh, so many […]
